I just got back from a user group conference for the ERP system we use (Microsoft Dynamics NAV) called NAVUG Forum. It was my second time attending, and it was a great experience. Product representatives and experts from Microsoft, VAR’s, ISV’s and users of the product from a broad variety of industries are all together in one place. The conference presents a great opportunity to network, get questions answered and have a chance to think in new terms about business challenges. It’s important to have some time to work on the business, and not spend all our time working in the business.
The other really neat part of the experience is the overall power of the user group. Hundreds of voices speaking in unison get the attention of MS more easily than we can as individuals. The organization itself can also provide training, webinars and learning materials that would be hard to otherwise find. On the other hand, the individual relationships you can form provide valuable resources for solving specific problems and new ideas about business processes.
If your company uses an ERP system with any significant user base, I would encourage you to find out if there is a user group and join it. There is power in numbers, and leveraging the knowledge and experience of a group can pay huge dividends to your business and your satisfaction level with the system you use.
For anyone interested here is also the Bradshaw Group's case study of our company’s usage of the system on the MS website.
Mike Haney
thnx
ReplyDeleteWell, Our company has been using the ERP system for quite a while now.Its a great idea to join a group who uses the same system.Yes, its true that the knowledge and experience of a large group matters a lot.
ReplyDeletesap project system